The Brief
City Milk, a renowned papaya milk brand from Taiwan, was looking to break through the robust competition in Malaysian market and gain more attention. With more and more beverage brands available in the local market, City Milk faces challenge to keep their social media page active with creative ideas that are relevant to the target audience and engage with them. Question is, how to stand out from the rivalry of bubble milk tea trend?
The Solution
Staying relevant is the key. With this in mind, we introduced a 3-month campaign with fun and interesting storytelling. Each fruit was given a ‘character’ and presented as a mascot in these stories to connect and interact with the younger audience in Malaysia. We’ve created fun and engaging content surrounded by these fruit characters, which has boosted the brand’s engagement rate by 14.5% in 3 months from 4.1% to 18.6%.